Terms of service

Terms of Service

Welcome to IISGIRL (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our independent website (the “Site”) and the purchase of our products (the “Products”). By accessing, browsing, or using the Site, or placing an order for Products, you (“you” or “user”) agree to be bound by these Terms, as well as our Privacy Policy and any other applicable policies referenced herein. Please read these Terms carefully before using our services.

1. Eligibility

To use the Site and purchase Products, you must be at least 18 years of age or have the legal capacity to enter into a binding contract. By using the Site, you represent and warrant that you meet these eligibility requirements. We reserve the right to refuse service to any user at our discretion.

2. Site Use Rules

When using the Site, you agree to comply with the following rules:
  • You will not use the Site for any illegal, fraudulent, or unauthorized purpose, including but not limited to infringing on intellectual property rights, transmitting harmful content (e.g., viruses, malware), or engaging in phishing or identity theft.
  • You will provide accurate, current, and complete information when creating an account, placing an order, or communicating with us. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
  • You will not attempt to disrupt or damage the Site, including by accessing restricted areas, tampering with systems, or overwhelming servers with excessive traffic.

3. Order Placement & Acceptance

When you place an order on the Site, you submit a binding offer to purchase the Products specified in your order. We reserve the right to accept or reject your order at our discretion, for reasons including but not limited to: (a) insufficient stock, (b) inaccuracies in product pricing or description, (c) suspected fraud, or (d) violations of these Terms. We will notify you via email if your order is rejected. An order is considered accepted only when we send a formal order confirmation email and process payment.

4. Product Information & Pricing

We strive to provide accurate and up-to-date information about our Products, including descriptions, sizes, colors, and pricing. However, we do not warrant that all information is error-free. In the event of a pricing error, we may cancel the order and refund any payment received, or offer you the option to purchase the Product at the correct price. Product colors may vary slightly due to differences in device displays. Sizing information is provided as a guide—for specific fit questions, please contact our customer service team.

5. Payment Terms

We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other specified payment methods at checkout. All payments must be made in U.S. dollars. By providing payment information, you authorize us (or our third-party payment processors) to charge the specified amount for your order. We do not store credit card information—all payment processing is handled by secure, third-party providers compliant with Payment Card Industry Data Security Standard (PCI DSS).

6. Intellectual Property

All content on the Site, including but not limited to logos, trademarks, product designs, images, text, and software, is the exclusive intellectual property of IISGIRL or our licensors. You may not reproduce, distribute, modify, display, or use any of this content without our prior written permission. “IISGIRL” is a trademark of our brand and may not be used without authorization.

7. Limitation of Liability

To the maximum extent permitted by applicable law, IISGIRL shall not be liable for any indirect, incidental, consequential, or special damages (including loss of profits, data, or goodwill) arising from your use of the Site or purchase of Products, even if we have been advised of the possibility of such damages. Our total liability for any claim related to the Site or Products shall not exceed the total amount you paid for the specific Products giving rise to the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless IISGIRL, our employees, directors, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms, your use of the Site, or your conduct that causes harm to us or third parties.

9. Modifications to Terms

We may update these Terms periodically to reflect changes in our business practices or legal requirements. We will notify you of material changes by posting the updated Terms on the Site with a new “Last Updated” date. Your continued use of the Site or purchase of Products after the effective date of the updated Terms constitutes your acceptance of the changes.

10. Termination

We may terminate or suspend your access to the Site or services at any time, without prior notice, if you violate these Terms or engage in conduct that we believe is harmful to our business. Upon termination, your right to use the Site will cease, and we may retain your account information as required by law.

11. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles. Any dispute arising from or related to these Terms, the Site, or Products shall first be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association. Arbitration awards are enforceable in any court of competent jurisdiction.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:
  • Email: iisgirl@gmail.com
  • Phone: +86 13128960588 (9:00 AM - 6:00 PM GMT+8, Monday to Friday)