Privacy policy

At IISGIRL.COM, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our independent site, make a purchase, or interact with our services. By using our site, you consent to the practices described below, which comply with applicable U.S. privacy laws including the California Consumer Privacy Act (CCPA) and the Children’s Online Privacy Protection Act (COPPA).

1. Information We Collect

We may collect two types of information to provide and improve our services:
  • Personal Identifiable Information (PII): This includes information you voluntarily provide to us, such as your full name, email address, phone number, shipping and billing addresses, payment details (e.g., credit card information, which is processed by third-party payment processors and not stored by us), and account credentials (username and password) when you create an account or make a purchase.
  • Non-Personal Information: This is data that does not identify you individually, including your IP address, browser type, device information, browsing history (e.g., products viewed, pages visited), referral source, and usage patterns. We collect this through cookies, web beacons, and other analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use the collected information for the following legitimate purposes:
  • Process and fulfill your orders, including verifying payment, arranging shipping, and sending order confirmations and delivery updates.
  • Create and manage your account, allowing you to track orders, save preferences, and streamline future purchases.
  • Communicate with you about your account, orders, and customer service inquiries. We may also send you promotional emails (e.g., new product launches, exclusive offers) if you opt in—you can unsubscribe at any time via the link in these emails.
  • Improve our site and services, including analyzing user behavior, optimizing navigation, and developing products that meet customer needs.
  • Ensure the security of our site, detect and prevent fraud, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information to third parties for marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our business, under the condition that they protect your data and only use it for the services we request:
  • Payment processors (e.g., PayPal, Stripe) to securely process transactions.
  • Shipping carriers (e.g., USPS, UPS) to deliver your orders.
  • Analytics and marketing tools (e.g., Google Analytics, Mailchimp) to analyze site performance and send targeted communications (only if you opt in).
  • We may also disclose your information if required by law, court order, or to protect our rights, property, or the safety of our customers or employees.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (via SSL/TLS), secure server storage, restricted access to PII, and regular security audits. While we strive to protect your data, no online transmission is completely secure—we encourage you to use strong passwords and avoid sharing account credentials.

5. Your Privacy Rights

Under U.S. privacy laws, you have the following rights regarding your personal information:
  • The right to access: Request a copy of the personal information we hold about you.
  • The right to correction: Ask to update or correct inaccurate or incomplete information.
  • The right to deletion: Request that we delete your personal information (subject to legal exceptions, such as retaining data to fulfill orders or comply with laws).
  • The right to opt out: Opt out of receiving promotional communications or the sale of your data (where applicable).
To exercise these rights, please contact us at [iisgirl@outlook.com]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

Our site uses cookies to enhance your browsing experience—for example, to remember your login details, save shopping cart items, and track site usage. You can manage cookie preferences through your browser settings (note that disabling cookies may limit some site features). We also use third-party analytics tools to gather non-personal information for site improvement.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will immediately delete the information. Parents or guardians who believe their child has provided information to us may contact us to request deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.